Reading Time: <1 minuteUnfortunately, today, a female patient in her 30s became violent by yelling and threatening staff and doctors in the examination room and clinic because her unreasonable demands were not being met. She came to the clinic to have a mole re-treated, but there was no scar left and the mole was not even visible. She claimed that the new mole that had not been treated was a recurrence and demanded that we treat it for free! She was born with the mole, so there was no way they could make a mistake! She loudly threatened the staff and doctors. The other patients waiting for treatment were surprised by her yelling, so we suggested, "Since you have come all the way here, we will treat you for free, even though it is not a recurrence." However, the yelling did not stop, and she started to become violent on the examination table, ignoring our requests to stop, shouting loudly, and yelling at us as she left. I was forced to remove a mole on my right side for free, even though I had never had it removed before. However, what was actually removed were three moles on the left side of my lip. They were clearly written on the medical record, and were confirmed to have disappeared during the examination. The three moles that were clearly present in the photo taken before the mole removal at the first visit disappeared after the treatment. The three moles that this woman claims were on the right side, where no treatment was performed. At first, I thought that she had misunderstood, but from the patient's persistent insistence, it became clear that she had come to the hospital with the intention of creating a quarrel and having them removed for free. Fortunately, the object that was thrown did not hit any staff member, so there was no direct physical harm, but all of the staff were greatly shocked by the terrible verbal violence. I cannot deny the possibility of unreasonable demands in the future, so I am wondering whether to consult a legal advisor. Even if the patient is important to our hospital, threatening staff, throwing things, and shouting at them to disrupt medical treatment because they were denied false treatment is completely intimidating and obstructing business by fraudulent means. If there was a problem with the way our staff or doctors treated me, or if the mole really recurred after removal, I think it would be reasonable to make a complaint, but I feel that I have no choice but to take legal action against patients who have been acting violently at our clinic and who have made false, unfounded claims like this. This was the most frightening incident I have seen in my 27 years of practice, where a patient threatened and acted violently with unreasonable demands.